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Winter Jam Terms and Conditions

  • By opting to purchase, allocate or possess tickets to Boost Mobile Winter Jam, you automatically agree to our terms of use. If you have problems with any of the clauses listed below or do not agree with the risk allocations mentioned here, please do not purchase tickets or try to enter the Boost Mobile Winter Jam premises.
  • Please note that URBNSURF Melbourne reserves the right to make changes, revisions, and amendments, or add/remove sections from this set of terms and conditions – without any prior notifications to you. Such changes will be duly reflected on the website of the organiser
  • (https://www.eventbrite.com/e/boost-mobile-winter-jam-tickets-378944712837). These changes will relate back to the date of purchase of Boost Mobile Winter Jam tickets.

  • The price of one Boost Mobile Winter Jam ticket is $39.99 for Pre-Sale and $49.99 for General Admission. This figure is non-negotiable.
  • Purchase of a Boost Mobile Winter Jam ticket and entry to the venue implies acceptance of URBNSURF Melbourne Park Terms of Use available to view here: https://urbnsurf.com/terms/
  • The ticket you purchase represents a revocable license for you to access URBNSURF Melbourne on 27th August 2022, when Boost Mobile Winter Jam is scheduled to be hosted. The license includes the revocable right to attending the Boost Mobile Winter Jam. This license can be revoked at any time by the issuer at its sole discretion, without any prior notifications or compensation options. If the license is revoked, you will not be granted entry at the venue.
  • The bearer has to assume full responsibility of the Boost Mobile Winter Jam tickets, once (s)he receives it. URBNSURF Melbourne has no liabilities – financial, legal, or otherwise – in case the delivered tickets are stolen, lost, damaged, destroyed or rendered unusable in any other way.
  • Kindly note that Eventbrite is the sole authorised source for purchasing Boost Mobile Winter Jam tickets. If you obtain your ticket(s) from any other unauthorised source, you take on the risks of those tickets turning out to be counterfeit or reported to be stolen. The issuer has the right to dishonour such stolen/counterfeit tickets and declare them as void.
  • The Boost Mobile Winter Jam tickets delivered to you are not meant to be used for illegal reselling, copying, reproducing, or misrepresenting in any form. You cannot use the ticket(s) for any promotional/advertising purposes either (including sweepstakes and competitions) without our prior approval. Any proven record of such activities will result in immediate seizure and cancellation of your ticket(s).
  • Please note that Boost Mobile Winter Jam tickets cannot be redeemed against cash, credits, or any other benefits.
  • URBNSURF Melbourne has the right to investigate if there has been any violation of the Boost Mobile Winter Jam ticketing terms and conditions. In case of any conflicts, the decision of URBNSURF Melbourne will be deemed final (i.e., the issuer will remain the final arbiter in cases of disputes).
  • The event service will be deemed to have been delivered in its entirety as soon as Boost Mobile Winter Jam starts on 27th August 2022. From that point on, no refund requests will be entertained.
  • If you are not able to access any particular section(s) of the venue – URBNSURF Melbourne – due to delays, federal regulations, organiser policies, weather-related problems, emergencies, venue shutdown/evacuation or any other reason, you will not be eligible for any refunds or future credits.
  • If Boost Mobile Winter Jam is cancelled in its entirety due to any unforeseen circumstances, URBNSURF Melbourne has the sole and absolute right to:
    1. reschedule the event, or
    2. issue a partial/full refund, or
    3. not issue any refunds.
  • Please note that the decision of the issuer in such cases will be deemed final and binding.
  • If Boost Mobile Winter Jam is cancelled due to any factors or causes not in the control of the issuer, the latter will offer a partial or full refund, or postpone the event, or provide a comparable ‘make good’ option. These factors will be inclusive of, but not limited to, natural disasters, federal/state announcements, strikes, delays in production, and the like. Once again, the decision of URBNSURF Melbourne will be considered final.
  • If Boost Mobile Winter Jam has to be rescheduled to other dates, you will not be eligible for any refunds. In case the event is fully canceled, the refund, if issued, will include ONLY the face value/printed value of the ticket(s). The bearer cannot, under any circumstances, claim refunds on shipping fees, processing fees, handling fees, and such other charges.
  • Losses, if any, occurring due to foreign exchange fluctuations at the time of refunds, have to be borne by the purchaser. URBNSURF Melbourne cannot be, in any way, held liable for that.
  • All ticket sales are deemed as FINAL TRANSACTIONS. There will be no ticket returns/exchanges/cancellations.
  • Boost Mobile Winter Jam is a ‘rain or shine’ event. By purchasing the event tickets, you automatically confirm that you/the attendee(s) are of the ‘minimum age’ or older, at the time of buying the ticket(s). The ‘minimum age’ for attending Boost Mobile Winter Jam is 18 years of age.
  • If it is proven beyond doubt at the venue that an attendee is below the ‘minimum age’, (s)he will not be granted entry to Boost Mobile Winter Jam. No refunds, full or partial, will be issued either.
  • At the time of entering the event venue, you are required to produce the ticket and a valid identification document (ID). By presenting an ID, you confirm that all details present on it are accurate and updated.
  • By purchasing Boost Mobile Winter Jam tickets and presenting the same at the venue, you give your consent to URBNSURF Melbourne to collect certain information about yourself (name, picture, date of birth, gender, address, etc.) for verification and storage.
  • You hereby agree to forego all types of surcharge claims – full or in part – and all claims & entitlements related to it.
  • URBNSURF Melbourne does not take any responsibility to personal/financial damages caused to you at the venue, or for any items lost/stolen/misplaced at the venue. Financial reimbursement claims on these counts will not be entertained.
  • Boost Mobile Winter Jam and URBNSURF Melbourne follow a common ‘zero-tolerance policy’ towards unauthorised drug usage or carrying at the venue, AND towards any type of behaviour/actions that can be interpreted as lewd or obscene. If you are found in possession of prohibited items at Boost Mobile Winter Jam and/or if you indulge in any objectionable action, your participation in the event will be terminated immediately. Your event ticket(s) will become void from that point on.
  • Please note that you purchase Boost Mobile Winter Jam tickets on your own free will. As such, you do not have the right to initiate a chargeback claim or dispute on the provider of the credit card/debit card that had been used for the transaction. Further refund/return/cancellation requests will not be entertained either.<
  • In all cases of disputes between the ticket-bearer and the ticket-issuer, the decision of the latter will be deemed final. In case a dispute cannot be resolved, the help of an independent third-party arbiter will be sought.

URBNSURF Melbourne is now open at 309 Melrose Drive, Tullamarine to help you #surfmore.
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